Fortuna Screenshots

Workshop Scheduler

Sell more workshop hours through effective scheduling
Know how many hours are available to sell for all technicians at any time
Increase workshop efficiency, Technicans always know the next job they are required to work on

CRM

Manage & record customer communication
View all correspondence with customer in one centralised place
Make sure all contact is valid and not repetitive
Manage customer SMS, Mail and Postal campaigns

Parts Management

Stock Control
Profile stock, ensure only parts is only stocked
Helps reduce dead stock to a minimal
Parts sales, stock and purchase analysis

Workshop Composite

Real time and meaningful KPI’s
Measure projected hours Vs. Actual Vs. Charged
Benchmark against targets at a dealership and technician level

Workshop Loading

Full visibility of workshop diary
Manage special requirements & courtesy vehicles
Specialist parts / labour identified

SMS Reminders

Remind customers by SMS in advance of their booking
Allow two way communication
Validate mobile number
Allow customer to opt out from SMS texts

SMS Communication

Get closer to your customers
Provide two way communications
Automate service reminders
Products SMS marketing campaigns

Showroom & Diary Management

All enquiries logged and followed up
Manages full sales cycle from prospect to sale
Produces quotations and sales order forms
Customer & vehicle history
Track history of vehicle offered

Microsoft business intelligence

Enables every department see the information they require on an hourly, daily, weekly, monthly and yearly basis.
Assurance they every department has the right information to enable them to function more efficiently and effectively
Drill thorugh levels of detail to uncover significant aspects of data
Use Microsoft Excel to develop key performance indicators, trends, risk management and what-if analysis

Marketing & after sales

Access prospect, sales, service & parts customers
Manage information in real time and manage data protection
Fully customisable data grids, views & filters
Manage campaigns merges & queries
Communicate via text, email & letter

The implementation of the Avonbrook system forced us to look at procedures and it has provided a discipline which has given us tighter control over our business processes. Reporting is now timely and allows for an immediate response. We have visibility across the whole Group and I believe we are a much more efficient organisation as a result.

	Workshop Scheduler Sell more workshop hours through effective scheduling Know how many hours are available to sell for all technicians at any time Increase workshop efficiency, Technicans always know the next job they are required to work on
	CRM Manage & record customer communication View all correspondence with customer in one centralised place Make sure all contact is valid and not repetitive Manage customer SMS, Mail and Postal campaigns
	Parts Management Stock Control Profile stock, ensure only parts is only stocked Helps reduce dead stock to a minimal Parts sales, stock and purchase analysis
	Workshop Composite Real time and meaningful KPI’s Measure projected hours Vs. Actual Vs. Charged Benchmark against targets at a dealership and technician level
	Workshop Loading Full visibility of workshop diary Manage special requirements & courtesy vehicles Specialist parts / labour identified
	SMS Reminders Remind customers by SMS in advance of their booking Allow two way communication Validate mobile number Allow customer to opt out from SMS texts
	SMS Communication Get closer to your customers Provide two way communications Automate service reminders Products SMS marketing campaigns
	Showroom & Diary Management All enquiries logged and followed up Manages full sales cycle from prospect to sale Produces quotations and sales order forms Customer & vehicle history Track history of vehicle offered
	Microsoft business intelligence Enables every department see the information they require on an hourly, daily, weekly, monthly and yearly basis. Assurance they every department has the right information to enable them to function more efficiently and effectively Drill thorugh levels of detail to uncover significant aspects of data Use Microsoft Excel to develop key performance indicators, trends, risk management and what-if analysis
	Marketing & after sales Access prospect, sales, service & parts customers Manage information in real time and manage data protection Fully customisable data grids, views & filters Manage campaigns merges & queries Communicate via text, email & letter

Fortuna Screenshots

Workshop Scheduler

CRM

Parts Management

Workshop Composite

Workshop Loading

SMS Reminders

SMS Communication

Showroom & Diary Management

Microsoft business intelligence

Marketing & after sales

Fortuna

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